Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
The dog park sawed my issue very fast and knew exactly what the issue was and how to solve it.
By Dee and Eleanor A.
Response from Halo Collar· Apr 24, 2025
We are so thrilled to hear that our team was able to assist you! Thank you for sharing.
Great customer service. Thanks Quinna
By Ron
Response from Halo Collar· Apr 23, 2025
Thank you so much for your review, Ron!
All of my needs were met. Quinn was kind and quick. This was an easy process.
By Kristy B.
Response from Halo Collar· Apr 23, 2025
Thank you for the team member shout out, Kristy!
The product has worked as advertised. I do recommend a written manual. I found it tricky to go through some of the set up and training. You had to endlessly jump back and forth between the instructions and set up. I also had a good experience with a customer service rep regarding beacon purchase and use.
By Joseph R.
Response from Halo Collar· Apr 23, 2025
Thank you for your feedback, Joseph! We are thrilled we could assist you.
Great support.
By Sarah A.
Response from Halo Collar· Apr 23, 2025
Thank you so much, Sarah!
Quick and efficient
By Jeanne L.
Response from Halo Collar· Apr 23, 2025
We love to hear it! Thank you!
Received a performance error message from one of our dogs collars. Connecting to support through the dog park was very quick and simple. I was connected with Monica and she was very friendly, thorough, and resolved my issue in a matter of minutes. Best customer service experience in quite some time.
By Patrick M.
Response from Halo Collar· Apr 21, 2025
Thanks for your kind words, Patrick! We are so happy we could help!
Quinn was great to work with this morning. He helped to keep everything simple and easy to understand.
By Shannon P.
Response from Halo Collar· Apr 21, 2025
We love to hear it! Thank you for your kindness.
