Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
We had a problem on our collar (a prong broke off) that made it unusable. It was beyond the warranty period, but the company honored the warranty anyway and sent us a new collar. The alternative was going to be throwing away the collar and lamenting the loss of 500 dollars and the freedom the collar provided my dog.
By Shawn B.
Response from Halo Collar· May 7, 2025
Thanks so much for the kind words! We’re thrilled you’re enjoying the Halo experience. 🐾
Eddie and Alisha were both ever helpful and patient. It was storming and I lost connection with Eddie and Alisha (sp) finalized me getting a warranty replaced collar Both very knowledgeable! Thanks Janet Crawford
By Janet C.
Response from Halo Collar· May 7, 2025
Your feedback made our day—thank you for the support!
Thanks Monica! Really appreciate the quick troubleshooting and finding the right solution!
By Tony
Response from Halo Collar· May 7, 2025
Thank you for shouting out our team!
We have been using our Halo collar on our now 11 month old pup since we rescued her at 5 months old. She is a 15 breed mix (if you can believe it!) but mostly Australian Shepherd, Labrador Retriever, and Chow Chow— 100% goodest girl! She loves having the freedom the Halo gives her. We bring her everywhere we can, love the walk feature and never doubt that she has a safe area during our travels. We tell everyone about the Halo!!
By Melissa Y.
Response from Halo Collar· May 7, 2025
Your feedback made our day—thank you for the support!
The Halo collars have been a game changers for our pups and lifestyle. We don’t have a fenced in yard but our dogs kept running off our property. We need a convenient way to keep them safely in our yard and Halo was the solution! Our dogs became easily trained to the boundaries!
By Kristen B.
Response from Halo Collar· May 7, 2025
We’re so glad to hear it’s working well for you—thanks for being part of the Halo pack!
Customer Service is Great! I did relay to the customer service rep that I am not fond of the newest collar design as the strap is too flimsy. I have been a customer since 2022. I like the heavier strap. The new one broke after a couple of months. I didn't have that problem with the older style collar. The rivets just popped and my dog lost his collar. Thankfully it was still online and I was able to locate it. The new magnetic charge port is finicky as well. Doesn't always want to engage. Have to take up to 10 minutes sometimes to get it to light up and flash. I do however love the Halo collars in that I can let my dogs roam on our farm all day while I'm at work and have that peace of mind that they will be OK all the while checking in on them with the app on my phone. I wouldn't be able to do that without the Halo collar. It's an amazing product and worth the money.
By Maria L.
Response from Halo Collar· May 6, 2025
Thank you so much for your thoughtful feedback and for being a loyal Halo customer since 2022! We're glad to hear you’re enjoying the peace of mind Halo provides, and we truly appreciate your kind words about our Customer Service team. We’ve noted your concerns about the new strap design and magnetic charging port — feedback like yours is incredibly valuable as we continue to improve. Thanks again for being part of the Halo Pack!
I have been using halo collars for more than 3 years now. We are still extremely happy with them and glad they are a part of our hobby farm life. We will never go without! Our support and all help from the halo collar staff has been very helpful and quick! It’s never a bother to get something figured out. Their products have been excellent too! I have recommended these collars to many people! My most recent customer support was again wonderful, quick, and happily solved my problems!
By Karen M.
Response from Halo Collar· May 6, 2025
Thanks so much for your kind words — we're thrilled you’re loving your Halo experience!
Thank you Monica!
By Laura M.
Response from Halo Collar· May 6, 2025
Thank you so much for shouting out our team member!
