Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,057 reviews with 5 stars · Clear filters
Halo was so easy to get ahold of, even on Sunday. We are new members with four dogs 🐕 and four new Halo collars. Had a few questions about operating the collars . Got Tim in the dog park to answer our questions immediately. Great costumer service!!!!
By Pete M.
The agent I spoke to was Joshua I explain to him my situation and he resolved all of my issues and has followed up with actions that correct the situation most pleasant individual excellent person to deal with
By Cliff T.
On line help talked me through downloading a current upgrade for my collar. Fast, easy. Thank you
By Kim
We have had our collars for just over a year. We love them! We just received a critical message that the LTE connectivity wasn't working on one of our collars. We initiated a Dogpark call and we were able to talk to Devon. He was able to extend our warranty and sent a link so we were able to request a new collar. So far we have loved our experience with Halo.
By matt
Amber was able to quickly diagnose my issues with our new remote beacon. Everytime I have connected with the dog park, my experience has exceeded my expectations.
By Ernie
Aaron was very knowledgeable, friendly and patient. Listened to our explanation of our problem and walked us right through the solution. We were very pleased with the service.
By Shelley K.
Great customer service. Representative was very friendly and helpful. Walked through all necessary steps. Thank you Halo!
By Jill Mummaw M.
Halo alerted me to a critical issue with my dog’s collar. Initiating a live video to Dogpark was easy and the call was answered within minutes. Moe with Dogpark was very professional and helpful in assisting me with the next steps to resolve the issue. Thank you Halo and the team for keeping my dog safe!
By kandice F.
