Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
413 reviews
HairmaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hairmax is the pioneer and global leader in transformative hair regrowth. We have dedicated over 20 years to the innovation of clinically proven laser hair growth devices and science backed hair care products. We offer drug free, clinically proven solutions for thinning hair, including at home laser hair growth devices, restorative hair care & supplements, that address the multiple causes of hair loss and help regrow your best hair possible. We understand the emotional impact of hair loss. Our hair is strongly tied to our sense of identity, attractiveness and self-esteem. Our mission is to help hair loss sufferers regrow their hair, regain their self-confidence and enrich their lives.
Hairmax (hairmax.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 280 reviews with 5 stars · Clear filters
Great shampoo and conditioner.
By Jeptha
Response from Hairmax· Nov 30, 2018
Thank you for your review, Jeptha! We are happy to hear that you are satisfied with our products and look forward to assisting you with any future needs.
Excellent customer service
By SandPiper100
Response from Hairmax· Nov 30, 2018
Thank you for sharing your comment! We are very proud of our Customer Service and care about our customers being comfortable with their purchases. Please let us know if you have any questions, we are always ready to assist!
the product works and orders delivered .
By Rafael F.
Response from Hairmax· Nov 30, 2018
Thank you for your review, Rafael! We look forward to assisting you with any future needs.
I have used many products for thinning hair. This is my second Laser Comb replacing one I had for many years and lost the charging cord. I love the new one since it only takes 8 minutes. The Hair Max Shampoo and Conditioner are the best I have EVER used, and I’ve tried them all or used products bought at my hair salon. The Hair Max Shampoo and Condition many give my hair more shine, brilliance and bounce than I have ever had.
By BARBARA (BOBBIE) K.
Response from Hairmax· Nov 30, 2018
Thank you for your review, Bobbie! We are thrilled to hear that you are happy with our products and look forward to assisting you with any future needs.
Great service. I ordered a laser band 82 but the “teeth” attachment was a little too large for my head. I called customer service and they sent my a smaller piece free of charge, despite the fact that that this would be a separate shipment to Canada and they would obviously incur shipping charges. I was very pleased!
By Paul
Response from Hairmax· Nov 30, 2018
Thank you for sharing your comment, Paul! We are very proud of our Customer Service and care about our customers being comfortable with their purchases. Please let us know if you have any questions, we are always ready to assist!
LOVE the HairMax products hair fiber !!! I have used this product for over 6 years because I have very thin hair. It covers all bald spots. Since I am over 50 years old, using the hair fiber makes me feel so confident and love the color options that are given. Olga Monell
By OLGA M.
Response from Hairmax· Nov 21, 2018
Thank you for your wonderful comments, Olga! We truly appreciate the time taken to provide the review and are very pleased to hear how our hair fibers have help with those areas of concern, making it one less thing to worry about. Please let us know if there is anything more we can do to assist.
the product is great i am seeing results when used with the laser comb
By John L.
Response from Hairmax· Nov 21, 2018
Thank you for sharing your experience, John! We are so excited to hear about your success with our new hero product, Acceler8 Booster, when used with the lasercomb. Please let us know if you have any questions throughout your experience, we are always happy to help!
Estoy probando el producto, todavía no sé el resultado, pero les que que la atención de la compañía es muy buena. Ante cualquier inquietud responden a la brevedad
By Gisela B.
Response from Hairmax· Nov 21, 2018
Gracias por compartir tu comentario! Estamos muy orgullosos de nuestro Servicio al Cliente y nos preocupamos de que nuestros clientes se sientan cómodos con sus compras. Por favor, háganos saber si tiene alguna pregunta, siempre estamos listos para ayudarlo. Thank you for sharing your comment! We are very proud of our Customer Service and care about our customers being comfortable with their purchases. Please let us know if you have any questions, we are always ready to assist!
