Easy + Great integrations
Easy to use and great integration in our payroll system (gusto)
By Ian
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
371 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Guideline is now part of @Gusto. Together, we have helped 34,000 businesses and their employees save for retirement.As part of the Gusto ecosystem, Guideline offers streamlined retirement solutions designed to simplify plan management, administration, and compliance. Employees receive a user-friendly experience to enroll and manage their financial future. Our mission is to help companies effortlessly offer a powerful retirement benefit their team can truly appreciate.For informational purposes only. Should not be considered investment or tax advice.
Guideline (guideline.com) has 371 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
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Easy to use and great integration in our payroll system (gusto)
By Ian
Everything has been smooth and easy to understand. Any questions have been answered quickly.
By Sabrina
Guideline makes it easy to start up a 401k for my employees. They handle all the details and work seamlessly with my existing payroll system.
By Todd
Guideline is smooth, transparent, proactive, and gets the job done simply, directly and cost-effectively so the organization can focus on its priority, it’s mission, knowing that staff retirement investments are advancing with fidelity.
By Andrew
Excellent investments and good pricing.
By Robert
Very easy company to do business with . They make the complicated simple!!
By Lance B.
Simple, cost effective 401k plan with good low cost but quality investments.
By Will
Most attractive to us is the flag low fee structure . Reminders of time to submit payroll report Friendly customer service So glad I made to move switch to Guideline from another 401k provider after years. I save a lot.
By Jueyang