Great solution for my small business
Great solution for my small business
By JT
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
371 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Guideline is now part of @Gusto. Together, we have helped 34,000 businesses and their employees save for retirement.As part of the Gusto ecosystem, Guideline offers streamlined retirement solutions designed to simplify plan management, administration, and compliance. Employees receive a user-friendly experience to enroll and manage their financial future. Our mission is to help companies effortlessly offer a powerful retirement benefit their team can truly appreciate.For informational purposes only. Should not be considered investment or tax advice.
Guideline (guideline.com) has 371 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
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Great solution for my small business
By JT
I like the way the site walks you through your options and deciding on your strategy for investing funds.
By Qui
Great! Easy.
By customer
The representatives are knowledgeable. I feel secure with my 401k being in their hands.
By Audrey A.
From an employer's standpoint: Great communication, supporting documents provided quickly and are easy to understand. Questions (few they may be) are answered quickly and always friendly. From an inventor's standpoint: Easy to check on transactions and make changes. Very pleased with the whole package.
By Maggie Lang Fresh Tech S.
Well managed website with easy to use interface.
By customer
I just recently started the 401K plan and so far so good…I honestly have no complaints and keep up the great work!
By customerMelissa
It is very easy to use guideline I can adjust how much I want to put into my 401(k) very easily it is also great with tracking all of my information I love getting the quarterly and annual he updates
By customer