GuidelineReviews of guideline.com

Representative was extremely helpful

The agent I talked to was super sweet and extremely helpful. While I was in a complicated situation she ensured me she would follow up and took my questions seriously. Thank you!

Great customer service experience. Knowledgeable rep, good communication, got things done.

The representative was fantastic and went above and beyond to help me. She was knowledgeable, easy to communicate with, and very patient. She deserves more than 5 stars!!!! - Eric S Dennin

My own HR was unhelpful in multiple attempts to access my 401K after googling and finding the support line Guideline got me squared away in minutes and addressed my concerns with understanding. Thank you!

Very helpful and friendly customer service. Been using gusto/guideline for years and have been very happy with it.

The call was answered quite quickly. The person who helped me was on top of her game! Professional, courteous and attentive.

I was confused about how a non employee co-owner needed to be listed or reported in my company roster and was having trouble on the technical side. I thought it was going to be a complicated process but the guideline agent walked me through a troubleshoot and we got it sorted out in just a few minutes