Guardian InterlockReviews of guardianinterlock.com

This great cool to me use that safety 👍

Ride automotive Jeremy outstanding customer service fast and friendly takes the time to explain service from start to finish A plus

Excellent install and working properly.😎

Good service very friendly and helpful

Drew from the Seattle office was awesome. Great tone, clear, did everything he could do for me and resolved my issue. Much appreciated. Great customer service.

I WAS IN NEED OF SWAPPING MY INTERLOCK FROM ONE VEHICLE TO ANOTHER, I WAS NOT GETTING THE SAME INFORMATION FROM ANYONE I TALKED TO. THAT IS UNTIL I GOT MARIA GONZALEZ AT THE GUARDIAN PA STATE OFFICE. SHE KNEW EXACTLY WHAT NEEDED TO BE DONE, AND SINCE MY VENDOR HAD BEEN GIVING ME A HARD TIME ALL WEEK, SHE WAS ABLE TO SCHEDULE ME AT A DIFFERENT VENDOR FIR THE DAY I NEEDED MY APPOINMENT TO BE SCHEDULED. MARIA TOOK OWNERSHIP OF MY ISSUE AND MADE SURE IT WAS RESOLVED. GUARDIAN IS LUCKY TO HAVE AN EMPLOYEE LIKE MARIA

August 2, 2013 Initial Rating 3 *** Sold my car after one month of installing the interlock device and so had to reinstall on the new car. All of a sudden, the introduction price of $68/month for a new customer is no longer available but got locked into a higher regular rate at $80/month. Called customer service after realizing what happened. Didn't notice what I was paying since covered by financial aid for a few month. Rep says its my fault for not paying attention. Not going to do anything. Rip off!!! Updated Rating August 3, 2018 5***** I was contacted by Maggie Moore, the Client Service Supervisor and she able to resolve my issue. I was very appreciative that Maggie took her time to investigate my account and able to correct my monthly payment to the original installation date. I am very pleased with this new outcome and will contact Maggie directly if encounters any future problems with the call center customer service.

All I can say is when Andrew picked up the phone it was probably the best conversation with somebody you didn't know you could have. Felt like I was talking to a friend not being treated like a regular customer. Give that guy a raise asap.