Purchase dry bud trimmer …
Tge sales rep is easy to work with a seamless purchase
By Ronald S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
77 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Green Thumb Depot is your go to source for everything hydroponics and growing. We sell everything you'll ever need to start your growing operation whether its a personal garden with the goal of generating free daily salads or a commercial grow operation where the goal is to make money from your cultivated vegetation, we're here to help.
Green Thumb Depot (greenthumbdepot.com) has 77 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 70 reviews with 5 stars · Clear filters
Tge sales rep is easy to work with a seamless purchase
By Ronald S.
My problem was resolved without delay and I would happily use this company without reserve in the future!
By Tom
We ordered an automatic trimmer and the tumbler came in bent. The Green Thumb Depot employee that assisted us was polite, quick to respond, as was able to facilitate a new replacement tumbler being sent to our location without any issues. Great customer service.
By Dirty Bird G.
Ordered a GrowoniX booster pump through Green Thumb Depot and the experience was smooth from start to finish. Chris kept me updated the whole way, followed up personally when the shipment was delayed, and made sure everything arrived in good shape. The kind of customer service you don’t see often anymore... quick replies, clear info, and follow-through. Highly recommend.
By Christopher
Amazing customer service! My water chiller broke, and Chris went above and beyond to get me a replacement. He provided prompt responses, clear follow-ups, and communicated every step of the process until the new unit was delivered. Truly appreciate the professionalism and support!
By Alex K.
Very friendly staff and they got things done fast I’m very impressed!
By christopher k. B.
Customer service is outstanding , this will be the first place I go when shopping grow equipment
By Jeremia C.
I delt with Chris, and it was fantastic. After I purchased a trimmer I realized it put in older info that I no longer had access too. Chris was able to get that changed quick for me. Luckily he was on point because it shipped out that next morning. Very good experience ordering from here and thank you Chris.
By Nick L.