Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
14 reviews
Greenlight HeatingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Greenlight Heating, your source of heat and comfort all year round. We specialize in home hearth and heating for your indoor and outdoor spaces. At Greenlight Heating, we're not just in the business of selling products, we're in the business of providing comfort and warmth to our customers' homes. We take great pride in knowing that our products are helping families create lasting memories together, whether it's roasting marshmallows around a fire pit or snuggling up in front of a cozy fireplace on a cold winter night.
Greenlight Heating (greenlightheating.com) has 14 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 13 reviews with 5 stars · Clear filters
Great personal customer service addressed my misunderstanding of free shipping. They made an exception for free shipping along with their Great posted low price. Order was shipped the next morning and received on schedule....
By Stephen K.
Excellent product and service
By Mitch S.
Response from Greenlight Heating· Aug 9, 2023
Mitch, Your kind words mean the world to us and serve as a motivating reminder of why we love what we do. We're grateful for the opportunity to have had you as our customer, and we can't wait to welcome you back to www.greenlightheating.com in the future. If you have any further feedback or suggestions, please don't hesitate to reach out. We value your insights and are always looking for ways to improve and exceed your expectations.
When was the last time you purchased something on line and received a handwritten thank you note in the mail from the owner that included his personal contact info in case any questions arose. That's the attention and care you can expect from Andrew, the owner of greenlight heating. And yes, a problem with my order did arise when I received the wrong item, but Andrew responded to my email within the hour and had the correct part sent out that day. An outstanding experience with an outstsnding company. If I could give 10 stars I would.
By Brenda D.
Response from Greenlight Heating· Aug 7, 2023
Brenda, thank you so much for the kind words! We are grateful for customers like you. We hope to serve you again in the future! - Andrew
Easy ordering, fair pricing and quicker than promised delivery
By David
Response from Greenlight Heating· Aug 9, 2023
David, thank you so much for taking the time to share your wonderful feedback with us! We're absolutely thrilled to hear that your experience with us was marked by easy ordering, fair pricing, and a quicker-than-promised delivery. It's our goal to provide top-notch service from start to finish, and we're delighted that we could meet and exceed your expectations.
Ordered exactly what we needed. Arrived less than a week later. The anchor brackets fit excellent. No rigging them neseccary.
By Chris
Response from Greenlight Heating· Jun 22, 2023
Thank you so much Chris! Glad you found what you were looking for :)
