Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
330 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GreenBuyback provides an easy to use platform where customers can sell their old cell phones, tablets, smart watches, and more online. We are proud to serve thousands of customers nationwide. We help consumers and businesses keep electronics out of landfills and put extra cash back into their pocket. Find out how much your used electronics are worth today!
GreenBuyback (greenbuyback.com) has 330 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 289 reviews with 5 stars · Clear filters
Process was painless and money was received through PayPal extremely fast. I had never sold anything to Greenbuyback or competitors before, so I was skeptical - but I'm very pleased with the process.
By Cooper
Response from GreenBuyback· Jun 4, 2018
Thanks for the great feedback! Hope to help you again in the future!
Always easy process!
By Ben
Response from GreenBuyback· Jun 4, 2018
Thanks for your continued business!
Great transaction! Would do business again!
By Michael K.
Response from GreenBuyback· Jun 22, 2018
Looking forward to the continued business!
The transaction was easy and fast. I highly recommend their service.
By CP
Response from GreenBuyback· Jun 22, 2018
Thank you!
Hesitant at first but it is legit I was very hesitant as i've never heard of this company before. I bit the bullet and put my information in to sell my Fitbit Ionic. It was all very seamless and straightforward. Received my check within a couple days and it cleared my account. I only wished I sold it to them before they dropped the price of it!
By Elise
Response from GreenBuyback· Jun 22, 2018
Glad we could help!
The transaction for my iPhone and Apple Watch started well. Communication was excellent. On 3/27 I received a confirming email that payment had been made. I had asked to be paid by check. As of today, 4/12, I have not received a check. What is worse, I am not getting any kind of response to an email nor to a comment I left on their site’s “contact us” page. AND the telephone number is unanswered and doesn’t offer the means to leave a message. I am starting to think I have been scammed! UPDATE: within 30 minutes of posting this one star review I had an email from the company. They explained they were on vacation and that a check had been issued to me and to please adjust my review. The email also contained a screenshot of a bank check having been issued. I have not received the check yet. Will update this review as soon as I receive it. The email was very courteous and professional so I am changing my one start to three stars in the belief that The company is trying to make things right. FINAL UPDATE: We finally resolved the issue and I have received my payment. The company worked with me every step along the way to figure out how to solve the problem. They were very responsive and helpful and I would deal with them again.
By Brigitte Q.
Response from GreenBuyback· Jun 4, 2018
We will always work with customers in the case of a lost check. Glad we were able to get you the check!
Excellent service, would recommend!
By SARAH
It was so easy. Highly recommend! I will use your service again!!
By Candy S.
