Robert Buchwald has been very helpful
Robert Buchwald has been very helpful, responsive, professional and answers all of my questions. At first the process with GL was frustrating because the customer service representative would not or could not answer my questions; i tried sending inquiries by phone and email. Eventually, Robert was in touch with me and he has been communicating with me by email and phone; which significantly improve my experience.
By Ge939711
Response from Great Lakes Law Firm· Aug 1, 2019
Good Morning - Thank you very much for your honest feedback. If you could provide us more information to determine your account so we can review it, and have someone follow up with you for additional insight, we'd be very grateful. Thank you! Joseph Client Experience Team