Wonderful experience growing with you…
Wonderful experience growing with you guys
By Troy
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
607 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 487 reviews with 5 stars · Clear filters
Wonderful experience growing with you guys
By Troy
Haven’t had such a positive customer experience like this in years.
By Gavin
Hands down, GBFCU is the most friendly, helpful, and thoughtful financial institution I've ever been engaged with. I speak their praises at every opportunity. My checking and saving accounts are there and when I borrowed money to buy a car and build a credit score after years of using no credit, I chose GBFCU. A big thanks to everyone at GBFCU!
By D G.
They’re amazing!
By Natali
Fast and easy transactions, always polite and friendly.
By Allan
It’s a great credit union, always pleasant, easy to work with. The only thing they’re missing is a set up with Zelle.
By Katherine
I have been with Great Basin , for many years. Service has always been great. Every one has been so nice and pleasant. The bank always clean and never have to wait long
By Gloria
The service was excellent - once I was able to reach the bank by phone. Long wait.
By Charles J.