You Guy have always been the Best !
You Guy have always been the Best !
By CustomerDaryl M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
607 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 487 reviews with 5 stars · Clear filters
You Guy have always been the Best !
By CustomerDaryl M.
Always fast, pleasant service. love the new ATM’s.
By Linda
I have been with Great Basin for around 30 years and have always considered them to be one of the best credit unions in our area. We are lucky to have them. Their employees show first class customer service and are always friendly and willing to help their customers. I have gone to Great Basin and asked them to do certain things for me and they have never told me "no" or said they couldn't do it. They never make you jump through unnecessary hoops and are professional when dealing with "out of the box" requests. The manager and the staff at my local Great Basin in Sparks are first rate.
By Charlene
great place for mobile banking...easy and efficient..
By James
Very friendly and professional staff. Appreciate their long term customers.
By Cynthia
Staff is helpful and always smiling.
By Liz
Always a pleasure at great basin the people are super super helpful and super super friendly it’s just like a home away from home .
By Sara
The GBFCU is always there to help and meets my needs.
By Richard