The goods and services are amazing
The goods and services are amazing
By James
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
607 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 487 reviews with 5 stars · Clear filters
The goods and services are amazing
By James
got lot of help from the people at this bank. thank them. belva and buck
By Belva
They made it easy and the people are very helpful especially during these trying times
By Lety
Cierra is awesome, she has always taken care of my requests with a smile on her face every time...
By NC
Wonderful experience as always with every employee within the northwest Reno branch. Professional , courteous, and always pleasant to have as my crwdit union of choice.
By Stewart
My bank is the best. The crew is always helpful.
By Marcia L.
The staff is great, knowledgeable and friendly. I have online banking but I still come in just to say hi to everyone. I would never bank anywhere else.
By Donna
Very pleasant getting my loan to go through, they were very patient. thanks for everything
By Jessey