I'm very proud of my credit union and…
I'm very proud of my credit union and I'm going to stay with you guys 'til the last day of my life. Thank you and God Bless you all. STAY HEALTHY PLEASE. Angel.
By Angel
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
607 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 487 reviews with 5 stars · Clear filters
I'm very proud of my credit union and I'm going to stay with you guys 'til the last day of my life. Thank you and God Bless you all. STAY HEALTHY PLEASE. Angel.
By Angel
I love my credit union and would not give it up for anything in this world. Been here 27 years and going to stay. Thank you Miss Brett and all your staff. All of my transactions have been smooth and they're always here if I need something
By Christine D.
I have been with GBFCU since 2002 when they were in the Keystone shopping center. I now live in Yerington and I'm still happy with my bank. If I need something they are always kind and helpful.
By Glinda
Everyone was very helpful and attentive to what I needed and had to do to get the job done.
By Brie
Checking and saving accounts and service have been solid for years and provide a great alternative to megabanks.
By Dylan K.
Love the diversity of staff; they all go beyond the call of regular service to be especially helpful and real. THANK YOU
By Sheila
I always get first class service at the Great Basin office. Employees are pleasant and helpful, and are efficient.
By Ki
Thank you for all the help on the loan
By Edward