Although I haven’t received my order
Although I haven’t received my order, the ordering process was simple
By Lisa L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Grayson Luxury (graysonluxury.com) has 113 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 104 reviews with 5 stars · Clear filters
Although I haven’t received my order, the ordering process was simple
By Lisa L.
My item is back ordered They have e-mailed and called to let me know about the delay. I told them I loved this item so very much I will wait for it!!! Customer Service is fabulous @ Grayson’s. Thank-you and Happy Holidays to everyone there.
By Barbara W.
This is a terrific source for high quality furniture. They are priced very competitively and willing to accommodate price matching. Very professional - I would highly recommend them.
By Joan
I was having a few issues with order where some items were back ordered but I need it now since I had nothing to use at my new place. After speaking to the customer service rep for assistance the supervisor Sara stepped in and went above and beyond to resolve my issues. They immediately found an alternative that I like even more. As a first time shopper at Grayson Living I really appreciate their outstanding customer service! Thanks Sara. You are great at what you do!
By Adan
Great Customer Service. Good pricing, lower than competitors Quickly sent fabric swatch. Notified of back ordered shipment status to verify I still want product
By CLB
This was my very first time making a purchase from Grayson Living. I'm currently renovating my home and I was worried that I would have to roam around in multiple stores to find everything I need for all of the rooms. But I was able to use Grayson Living as our one stop shop. Their quality products and amazing customer service saved me a lot of hassle! Will definitely recommend it to my family and friends!
By Isaac
Great customer service!
By Allison F.
There was an item I wanted, but the shipping was too high for the price of the item. I was offered a compromise shipping rate and was happy with the resolution.
By Chris