Very responsive
Very responsive, the wine is great and arrives as promised!
By Judy L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
708 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 597 reviews with 5 stars · Clear filters
Very responsive, the wine is great and arrives as promised!
By Judy L.
Had a subscription for 8 months. Everything has been perfect. Delicious wine. Order arrived incorrect this month and after reaching out to support problem was resolved within an hour. Thank you Gratsi!!!
By Julie S.
My interaction with Roel at Gratsi’s customer service was second to none - super helpful and considerate.
By Andrea
Elaine was fantastic. Explained that my subscription wasnt ordered correctly and she helped me with it. Saved me money!!
By Donna
Great experience! Quick response, very helpful, and resolved my question promptly. Thank you for the excellent service!
By Customer R.
Great day to day white wine. Low sugar helps prevent regrets. Great customer service. Easy to change delivery dates.
By Linn
All around good tasting wine. Always on time. I will be back after Christmas and new years. Thank you
By MARY R. H.
I love Gratsi wine. I have had a few shipping issues. But everytime I contacted them for anything. They were always concerned and very helpul. I recommend them to all my friends. Way to go TEAM!!
By Johnna R.