GrandgreatmartReviews of grandgreatmart.com

After placing a 1st Christmas baby cushion order ,I was very disappointed to receive the cushion with "name here " at the bottom and not what I thought I had requested,if I had of made a mistake and not filled in the required field,I would have expected a email to alert me that this field was incomplete,I am now left with a useless cushion that cannot be given as a gift ,after emailing the company twice ,their response was ,we cannot help you ,I find this totally unacceptable with lack of empathy,totally happy to take my money but not help in anyway ,

Just to say, received my mug today and very disappointed, printing is displayed on the mug for a left handed person, maybe there should have been an option to tick whether you were right or left handed, won't be using the mug now, will just hang it up on display, also the name I wanted printed on it was tiny, need a magnifying glass to read it, won't be ordering from here again

I admit it was my fault, but recently received a cushion with ‘name here’ written on it instead of a name. I had forgotten to put the name on when ordering! However, I found that the customer service after receiving the pillow was virtually non-existent and where was the quality control? Surely someone could have contacted me and pointed my mistake out! No……just take the money and carry on. My advice? Don’t purchase anything from this bunch of cowboys 😡

Received the wrong t shirt. Tried and tried to get then to exchange and send me the correct tshirt. NO LUCK. Very hard to deal with these people. After five contacts absolutely no luck getting the t shirt I wanted. Will never order from them again