must be a one-man operation at amateur…
must be a one-man operation at amateur hour... my account been giving error messages for weeks and their support keeps asking me for information. Avoid at all cost.
By Amir
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
133 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gramto is the best free Instagram tool for Instagram Post Scheduling, Auto Follow, Unfollow, Auto DM, Auto Like, Auto Comment, and Instagram Auto Repost. Gramto is arguably the safest Instagram automation tool out there. Instagram Post Automation could...
Gramto (gramto.com) has 133 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 94 reviews with 1 star · Clear filters
must be a one-man operation at amateur hour... my account been giving error messages for weeks and their support keeps asking me for information. Avoid at all cost.
By Amir
AVOID!! Took my money and I have been getting 'server down, bear with us' messages for 2 weeks. I prepaid for 1 year service. Live chat is unanswered. Avoid at all costs. Amateur hour.
By Ivan S.
This service came via a referral from a colleague. I gave them my money one day, and on the same day, "someone" went shopping in their same area at a high end fashion store to the tune of over AU$900. Coincidence? Given that Gramto does grey/black hat ops, I'm not betting so. Save your money, and the headache of potential ID theft. I was dumb. Won't happen again. Don't be dumb.
By Danny Z.
Response from Gramto· Nov 14, 2019
Hello Danny, We apologize for the inconveniences. I'd like you to know that our payments are solely processed by Stripe and all transactions take place at Stripe.com. We trust Stripe to be a reputable company when it comes to data security. We believe your card must've been compromised from other sources and has nothing to do with our system. Kindly contact your bank and/or local police to investigate the card fraud. Thank you.
If I could give a 0 star to this software I truly would. I subscribed to the basic plan and set the bot to auto follow, auto comment and unfollow. All it did over the past month was to view stories which i had DEACTIVATED. Once in a while it would send a welcome message but always came up with the error couldn't comment, without actually giving me a reason or helping me find a solution. The customer service is also very poor, takes ages to reply and when they do, they promise things they never follow through. All in all, a very bad experience! Don't waste your money!
By Alina
HOLY SSSHHHHTTTT WHAT HAPPEN TO THIS WEBSITE? IT CANT CONNECTED! WTFISH This site can’t be reached took too long to respond. THE SERVER IS DOWN?
By Laksono Mohammad Reza (.
They would not tell me their company information for my book-keeping. Not even their country of origin... so this tells me they don't have honest intentions. Therefore I deleted my account. I actually thought of blocking my creditcard, since this behaviour got me nervous. But didn't. But seems I should have. 2 Weeks after I bought a service from them my card have been hacked and several suspensions transactions were tried on my card! Luckily my bank acted fast and no transactions came trough! Cannot not know for sure it was Gramto, but 99% sure of it!
By Marylou M.
In the first few days during the trial everything worked well and my instagram grew quite a bit. As soon as the trial ended and I paid the fee for a month it basically did nothing. A complete waste of money. The followers and like posts options have not been available the whole time... only able to unfollow and like target comments?
By Monica J.
This program has not worked for me for 13 weeks and they just reply with "Apologies for the inconveniences, are you using a proxy and please send error" every time and still cant fix it Company should be shut down
By ShaunG