An absolute disaster of a company
An absolute disaster of a company. I cancelled my subscriptions, yet they continue trying to charge me month after month. Trying to cancel seems almost impossible. Every time I try to contact them by email, the messages are rejected or bounce back. There is no effective way to speak to anyone: emails go unanswered, the chatbot provides no help, and there seems to be no real customer support available. Despite cancelling, I have continued to have problems with charges and have now had to contact my bank to dispute them and prevent further payments. My experience has been extremely frustrating and concerning. I strongly recommend avoiding GPT Connect and not signing up in the first place, because cancelling the service and stopping the charges has been incredibly difficult. I would give zero stars if that were an option.
By Joaquin