Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
178 reviews
Gov Travel SupportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gov Travel Support is an independent service provider that offers a comprehensive range of immigration services designed to simplify the process of traveling to the United States. Whether you’re planning a vacation, pursuing higher education, or seeking employment opportunities, our expert team is here to assist you every step of the way.
Gov Travel Support (govtravelsupport.com) has 178 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 30 reviews with 4 stars · Clear filters
The process is smooth but it would be good to automatically receive an invoice for the paid amount.
By Sol S.
Response from Gov Travel Support· May 28, 2024
Hi Sol, thanks for leaving a review of your experience. We apologize that you didn't get your invoice immediately and are re-sending a copy to you now. If you need further assistance, please reach out via our contact page at https://govtravelsupport.com/contact/
Everything was great except that I received an unexplained charge on my corporate credit card of USD 90 in addition to the standard charge for an ESTA. I am waiting to get clarity around this charge from esta-assist.com
By Wayne C.
Response from Gov Travel Support· May 28, 2024
Hi Wayne, we’re so glad you took the time to leave a review of your experience! We love to hear that the process went smoothly for our customers, and I see that the charge has already been handled for you as well. If you need further assistance, please don't hesitate to reach out!
I looked for the site to submit the ESTA application. I found the form via the Gov Travel Support site without without realizing I was going through a third party support site. I filled out the form without needing help, I made the payment, part of which went to Gov Travel Support. When I realized this, I contacted them and pointed out that I hadn't actually used any of their services, just went through their site, so I asked for a refund. After some exchanges of informations, I was refunded 100%, so they proved to be serious and honest. I leave positive feedback on this aspect.
By Silvano De M.
Response from Gov Travel Support· May 16, 2024
Hi Silvano, thank you for reaching out. As a safe and trusted platform, we aim to promptly help our clients. I see in our records that your ESTA has been successfully processed and that we were able to provide you with a refund on April 26th after you expressed your concerns to our support team. We provide independent assistance with the ESTA application process, as outlined on our website. We are here to streamline and simplify the application process, providing support and expertise every step of the way. If there is any other way we can help you, please reach out or contact us at https://govtravelsupport.com/contact/ Your satisfaction matters greatly to us, and we aim to ensure that every customer enjoys a positive experience.
Easy to use and the support is helpfull
By ARNOLD
Response from Gov Travel Support· May 28, 2024
Hi Arnold, thanks for leaving a review of your experience. Our team always enjoys reading reviews like yours - it lets us know we are making customers happy. Enjoy your travel to the United States!
The process of applying for ESTA has been vastly improved. The application is acknowledged and more importantly the application approval is confirmed via another email.
By customer
Response from Gov Travel Support· May 28, 2024
Hi customer :), thank you for your kind review! We appreciate the feedback and are glad we could be of service. Our team always enjoys reading reviews like yours - it lets us know we are making customers happy.
The assistant was close and always in positive
By Jordi H.
Response from Gov Travel Support· May 28, 2024
Hi Jordi, thank you for sharing your positive experience. We’re happy to hear that our team was able to assist you. We wish you safe travels to the United States!
Fairly simple but I had to check to see if it had been granted it was not forwarded to me by email
By stephanie T.
Response from Gov Travel Support· May 28, 2024
Hi Stephanie, thanks for leaving a review of your experience. We apologize that you didn't get the response immediately but are glad to hear that everything else went smoothly. If you still need assistance, please feel free to reach out to us at https://govtravelsupport.com/contact/
Misleading information on Google but once registered the visa came quickly. I was charged twice but it didn’t take too long to get the extra payment refunded.
By MAK
Response from Gov Travel Support· May 28, 2024
Hi Mak, thank you for your kind review! We appreciate the feedback and are glad we could be of service. If you have any further needs or questions, please reach out. Have a wonderful trip to the U.S.
