Appropriate process
Appropriate, clear communication helped with the process. Appreciated the reminders, but also the expediency of the process.
By Johno M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
739 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Govswift is listed under Administration & Services.
Govswift (govswift.com) has 739 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 571 reviews with 5 stars · Clear filters
Appropriate, clear communication helped with the process. Appreciated the reminders, but also the expediency of the process.
By Johno M.
Tyler responded PROMPTLY & my typo was corrected & reissued new application.
By L.
Quick and easy, very nice!
By Melody Y.
Quick answer to the call, had my issue solved in just minutes, I’d made a mistake on the application form and had it all solved in less than 5 minutes with new form in hand, thank you!
By Lynette
Paige answered the phone after a couple rings. I expected to be on hold for a long time especially since it's a government entity. She was friendly and stayed on the phone with me for as long as it took to resolve the issue.
By ikrahs
I spoke with Rachael who made the process quick and easy. I needed a new form and it was emailed to me within seconds. She was also kind and understanding to my situation.
By Amaris G.
I’m applying for first passport and Beth was very helpful and pleasant with the questions about my application. She is a great asset!
By Kristi B.
Rachael A got back to me very timely, professionally, and accurately. Thanks so much.
By Dr. B.