I had a problem with an order not fully…
I had a problem with an order not fully going through and they responded to my email within an hour! Great service!
By Splooge
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
78 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Doctor Recommended Herbal Vaporizer Resource for Beginners and Experts alike. Got Vape? Because Your Health Matters.
Gotvape (gotvape.com) has 78 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 59 reviews with 5 stars · Clear filters
I had a problem with an order not fully going through and they responded to my email within an hour! Great service!
By Splooge
My order had an issue with the USB port. I was highly upset bc I thought I fixed it, but ultimately the USB port (and cord) never allowed me to charge my new battery. I thought I wasted my money and reached out to customer service in extreme frustration... The best part of this story is that customer service was some of the best customer service I have EVER experienced lol Very humbling. Thanks again!!
By Art
Excellent product! Excellent customer service!!
By Jim W.
nice tecnic suport
By Fábio Henrique M.
I recieved an exxus dues for Christmas last year, it's been great. I bought another in October. It stopped charging today. I contacted customer support, they watched a video of the defective product, and they're mailing me out a replacement this week. Great customer service, and company. I will be doing alot more business with you guys. Thank you so much!!!
By Adam M.
Very good customer service people and very good products. Thank you for the great svc.
By Pete V.
Overall great products and customer service!
By Fabiola B.
Great quality of product. I'm very glad that I turned to very this guys. I use my vape already during 6 month and everything is fine. Highly recommend!
By Mangus