Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
78 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Doctor Recommended Herbal Vaporizer Resource for Beginners and Experts alike. Got Vape? Because Your Health Matters.
Gotvape (gotvape.com) has 78 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 59 reviews with 5 stars · Clear filters
These guys and Gals are super awesome.... I mean.. it's like . There are smoke shops and stores everywhere. I'd still rather do business with Got Vape. Always super helpful and products are as advertised..... Why spend anywhere else?. Happy holidays.
By Kevin David Tillman I.
Sells quality products and backs them up with proffessional operations. nice people too!
By Patrick M.
They got the best quality for the price and an amazing customer service with warranty’s.
By Valdés Brothers G.
What a wonderful customer service I just received! I have had an Exxus Snap battery for about 7 months now. Just the other day I started to experience a problem with it. I emailed my warranty info to them and was very pleased to find out my uno qualified for a replacement. Not many companies stand behind their products t like this anymore! I will be using Got Vape for all of my future needs! Thank you.......
By Steve
Ivy helped me today when I called to ask some recommendation questions about the Wulf Duo. She was very knowledgeable & explained everything to me so I would understand. She also went above & beyond by walking me through the website and assisted me in finding additional coils, where I could simply check out and complete my purchase.
By Veronica J.
I've been buying from GotVape since 2005, and they are awesome. I keep buying from them because they offer reliable products and a good selection. I also like that they review the products and often have videos explaining how to use them. But their customer service is where they really shine. I had to contact them because I messed up an order I was placing and I forgot to enter a coupon code before submitting the order, which would have given me a discount. They went ahead and gave me the discount, even though I'd already placed the order and, in all fairness, it was my mistake. But I know they value my business and I appreciate that, which is why I will continue to purchase from them.
By Joy
fast delivery of a great product. i find no fault here whatsoever
By Susan B.
I bought my battery at a little vape shop in my neighborhood and never heard of this brand before but gave it a try because the guy at the shop had good things to say about it. So glad I did! had a couple of questions after getting So I emailed them and got such a quick and and helpful responses! I couldn’t be happier with my purchase and trust them to help me with any questions i have with my device In the future. Thank you!!
By Alyssa L.
