Great customer service
Great customer service, and unimaginably supportive and accommodative.
By Vic
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
63 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoTextbooks.com provides students with a sellback program that earns them money for their used textbooks.
Gotextbooks (gotextbooks.com) has 63 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 34 reviews with 5 stars · Clear filters
Great customer service, and unimaginably supportive and accommodative.
By Vic
My book got lost by UPS and gotextbooks handled the claim and paid me the amount they had quoted. The matter was taken care of in less than 24 hours.
By Holly D.
Great experience all around. Sold my old books for way more than I thought I could get.
By Danny F.
Super fast shipping, definitely would recommend
By James T.
GoTextbooks is the place for all your textbook requirements! Great customer service - always going that extra mile!! Ordering was so easy, exceptional products and super fast shipping! Will definitely be using them again!! Thanks GoTextBooks!!
By Landi E.
Got my books so quick! And the customer service was exceptional. Highly recommend.
By Megan
This company provides excellent customer service. They are very knowledgeable and guided us to exactly what we needed, at the most cost effective option. Also, extremely fast shipping which is a huge plus! If I could give them 10 stars I would! Thanks!
By Kristin B.
Great customer service! Super fast shipping! Very happy with my experience!
By Lindsy A.