Horrendous customer service
Horrendous customer service. It takes multiple emails and weeks to get a response.
By Dennis L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
2 reviews
Scores get a color once a company has 5 reviews.
Gorilla Mats is the creator of the best large exercise mats and large yoga mats. Just unroll to instantly transform any room into a home gym or studio with our quality, non-slip, thick workout flooring.
Gorillamats (gorillamats.com) has 2 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
2 approved reviews, newest moderated first
Horrendous customer service. It takes multiple emails and weeks to get a response.
By Dennis L.
Bought an exercise mat for my home gym. The mat works well: stays flat, grip is good. When I had a problem with a broken strap it took them months, and half a dozen follow-up emails from my side, to finally send me a replacement
By Duppie