Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 193 reviews with 4 stars · Clear filters
Dear Sir/Madam: Your company logistics is professional, reasonable in cost, and well organized. Much appreciated by those of us without RX prescription plans. Best regards; John M.
By John M.
Response from GoodRx· Jun 3, 2026
We're very happy you are enjoying your GoodRx experience, John. We hope we can help to assist you more in the future!
Very satisfied. The prescription was expensive and saved quite a bit.
By Jeannine
Response from GoodRx· May 12, 2026
Congrats on the savings, Jeannine!
What have they done to advertising? What does a cowgirl , a horse and gosh knows what else they have in it, but it’s the most stupid commercial I have seen for a good company. Advertise straightforward, do what people need to know . Stupid just makes your company look stupid.
By Dianne B.
Response from GoodRx· Feb 17, 2026
Thanks for your feedback and review, Dianne; we will pass along your message internally.
The customer service agent called the pharmacy and got the problem resolved.
By Wayne
Response from GoodRx· Feb 13, 2026
Glad to hear you were able to get assistance, Wayne!
Does help a little with costs
By Linda D.
Response from GoodRx· Jan 21, 2026
We're happy to help where we can, Linda!
I downloaded medicine coupons from Good RX's website planning on paying the dollar amount listed on the coupon. When I went to the pharmacy the rep. told me not to plan on paying that amount. Went home & called Good RX. Spoke to Stefany. She resolved the pricing problem & called the pharmacy advising the price to charge.
By S. M.
Response from GoodRx· Jan 15, 2026
We're so glad our customer support team resolved the pharmacy issue! Thank you for taking the time to share your experience. 🤩
Good Rx GOLD saves me money but due to only getting 1 prescription a month I am to the point where the $10 a month fee is MORE than what I save on my prescription. The only reason I still have it is because my 90 day prescription covers the remainder of the $10 a month so it is a wash. Thanks, maybe offer a cheaper GOLD plan for people who only have 1-2 prescriptions a month?
By Mark P.
Response from GoodRx· Dec 19, 2025
Thank you for your feedback, Mark! We understand that GoodRx Gold is not for everyone. You're welcome to save with our free service, GoodRx. 😊
Coupon code when processed by pharmacist lowered price but pharmacist did not honor GoodRx coupon price (it was $12 higher.)
By Oliver
Response from GoodRx· Dec 15, 2025
We're sorry to hear this, Oliver. Please give our GoodRx support team a call at 888-799-2553, so they can contact the pharmacy regarding the price discrepancy. They're available Mon-Sun, from 6 AM to 9 PM CT.
