GoodRxReviews of goodrx.com

Response from GoodRx· Sep 15, 2023

The price you see on our site is the price you should expect to pay, Charles. Please give our team a call so we may investigate this price discrepancy for your. We'd be happy to speak with the pharmacy on your behalf! We can be reached at 888-799-2553, Monday through Sunday from 6am to 9pm CT.

Response from GoodRx· Sep 14, 2023

Hey Chris! GoodRx coupon prices are tied directly to the cash prices, which can fluctuate. We recommend checking the site for the most up-to-date coupon before filling your prescription.

Response from GoodRx· Sep 14, 2023

Hi Harold! You're welcome to give us a call at 888-799-2553, so we can contact the pharmacy on your behalf regarding this price discrepancy. We're available Mon-Sun, from 6 AM to 9 PM CT.

Response from GoodRx· Sep 12, 2023

We understand your confusion and frustrations, Susan. Daily reward points are limited to one check-in per 24 hours. For example, if you check in on the night of the 23rd, local time, and then attempt to check in on the morning of the 24th, local time, you will not receive additional check-in points. However, if you are experiencing a different issue with your points, we would be happy to investigate. Please give us a call at 888-799-2553; we’re available Monday through Sunday from 6am to 9pm CT.

Response from GoodRx· Sep 12, 2023

We understand your frustration and confusion, Bee, and would be happy to look into this. Please give us a call so we may begin our investigation. We can be reached at 888-799-2553, Monday through Sunday from 6am to 9pm CT.

Response from GoodRx· Sep 7, 2023

We're sorry you had a bad experience with GoodRx Care, Judy. As you mentioned we. do offer 100% Satisfaction Guarantee and are always happy to look into any issues or provide a refund for your appointment. If you choose to try GoodRx Care again in the future but find you're having difficulties, please send us a message through your GoodRx Care account and we'll be happy to help. We are available Monday through Friday from 6am to 7pm PST, we have delayed hours on the weekend.

Response from GoodRx· Sep 7, 2023

While GoodRx helps Americans save up to 80% off retail prices, our coupon prices are not always lower than insurance co-pays (though they sometimes are). We always encourage you to take advantage of the best price available to you, and in this case, it sounds like your insurance may be the better option.

Response from GoodRx· Sep 5, 2023

We understand your frustrations, Anne! Please note our GoodRx Care support team does have delayed wait times. It may take up to 4 hours to receive a response during normal business hours, Mon-Fri 6AM - 7PM PST, and 8 hours outside of normal business hours. That being said we unfortunately do not offer Covid services via telehealth. To review all GoodRx Care services please visit: https://www.goodrx.com/care/services