Response time
Response time. Very fast and comprehensive
By Gary M.
Response from GoodRx· Aug 21, 2026
Great to hear, thanks for the review!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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4,044 reviews
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 2,950 reviews with 5 stars · Clear filters
Response time. Very fast and comprehensive
By Gary M.
Response from GoodRx· Aug 21, 2026
Great to hear, thanks for the review!
Easy to set up an account and response to questions is quick.
By Mysti
Response from GoodRx· Aug 21, 2026
We're glad to hear that!
They have been very good at communicating upcoming appointments and respond quickly when I complete the monthly questionnaire. Price is competitive and I only wish they would help with getting Medicaid approval
By KEVIN C.
Response from GoodRx· Aug 21, 2026
Thanks for your review and feedback, Kevin!
Great service! Price is great and never had an issue with any part of the service.
By customer
Response from GoodRx· Aug 21, 2026
We're so happy to hear that!
When my insurance stopped covering my prescription, GoodRx made it safe and affordable to continue self pay under their medical team.
By Sheri A.
Response from GoodRx· Aug 21, 2026
We're glad we could help make your medication accessible again!
Not good at all. Very hard to get messages from providers, Also had no response to the meds prescribed, made it clear it wasn't working and no change. Cost me hundreds of dollars with nothing for results. Cancelled subscription. 4 months no results at all.
By Chris
Response from GoodRx· Aug 21, 2026
Thank you for your review, Chris. Our team would be happy to look into this for you. Please give us a call at 855-526-3318, we're available Monday through Sunday from 6am to 9pm CT.
Well on one side Goodrx has been very affordable and since Goodrx is telling us to be honest, there was an issue with the delivery product, it longer than expected. Now a few days ago a filled a questionnaire in order to get medication for ED since I got Prostate Cancer and the Prostate was removed, I did not like when it asked my for my Blood Pressure, I did it myself to get an average from six measurements: 94/64 right away the following window very fast stated to visit a provider to go to some walk in clinic. There was not any explanation at all my Blood Pressure is being controlled and we I took it I was seating on a recliner all the way down. Yesterday I did it many times again the right way and the numbers are: 109/65 (Systolic/Diastolic). I would like some one to recheck out again my questionnaire and decide if I can get Sildenafil. Thanks.
By Raul
Response from GoodRx· Aug 21, 2026
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, and we'll be more than happy to help.
Easy .Professional
By Mary
Response from GoodRx· Aug 21, 2026
Thanks for your feedback, Mary!