GoodRxReviews of goodrx.com

Santa Monica, California

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The Fair Hearing score

4.2/ 5

Great

4,044 reviews

GoodRx4.2Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.

Also known as: goodrx.com
Website: goodrx.com
Category: Pharmacy & Medicine
Location: Santa Monica, California
Listed on The Fair Hearing: 2026

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GoodRx reviews

Showing 654 reviews with 1 star · Clear filters

Aug 25, 2026
Approved for Wegovy but never mailed
Approved for Wegovy but never mailed
By Greg
Response from GoodRx· Sep 2, 2026
We're sorry to hear this, Greg. Please give us a call at 855-526-3318, so we can look into this further. We'd be happy to help!
Aug 24, 2026
I’ve been trying to cancel
I’ve been trying to cancel. Hard to get through
By Sherrell
Response from GoodRx· Sep 2, 2026
Hello Judy, thank you for bringing this to our attention. Using the information you provided we were able to locate and cancel your account. If you need any additional assistance, please give us a call at 855-526-3318 or emails us at [email protected].
Aug 23, 2026
App listed free, after using compaion actual charge was $13.
My meds "SMZ/TMP was listed on my Goodrx app as costing $9 at my foodlion Pharmacy and listed Wallmart as $0.00. So I asked the pharmist to send to Walmart. Got there and they charged me $13. I showed the app price and she said They put in the code and NOTHING! . I had to buy at their price and vowed to tell ya'll. I pay for Companion but ya'll left me all by myself.
By John
Response from GoodRx· Sep 2, 2026
Hello John! GoodRx coupons and the GoodRx app are free to use, however it sounds like you may have accidentally signed up for GoodRx Companion. GoodRx Companion is our paid membership which offers premium services. For assistance, please give us a call at 844-595-5222; our team would be happy to help!
Aug 23, 2026
SCAM
If you are looking from glp-1 meds they will take your information and your $39 bucks and then refer you back to your primary care. It’s a scam to just collect the money and never prescribe. Look elsewhere!
By Christine H.
Response from GoodRx· Sep 2, 2026
We're really sorry to hear that your GoodRx experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. For assistance, please send us a message through our message center, and we'll be more than happy to help!
Aug 23, 2026
Had 6 different PA's take my…
Had 6 different people take my 'appointment.' I told them I refused the prescription they wanted to give me (different strengths depending upon which of the 6). The last one dropped it down to the lowest strength. I'm sure they are just doing it to make more money for the pharmacy. The lower the strength, the more the progress will reverse, the longer I will need to be on the drug. I told them I was cancelling with them and would find another provider. They pushed the prescription through anyway.
By LisaR
Response from GoodRx· Sep 2, 2026
We're really sorry to hear that your GoodRx experience was not the best. Our services are limited to certain prescriptions we are able to fill. For assistance, or to answer any additional questions, please give us a call at 855-526-3318. Our team would be happy to assist you!
Aug 23, 2026
I cancelled my subscription multiple…
I cancelled my subscription multiple times and still kept getting billed. Still have not get refunded
By Nicole
Response from GoodRx· Sep 2, 2026
We would be happy to look into this for you, Nicole. Please give us a call at 855-526-3318, or email us at [email protected], with your full name and account information. We'd be happy to help!
Aug 23, 2026
Very bad customer service
Very bad customer service. Didn’t help me get my order when shipped to wrong address.
By User
Response from GoodRx· Sep 1, 2026
We're sorry to hear of your negative experience. If there is anything we can assist with, please contact us by calling 855-268-2822 or emailing [email protected].
Aug 23, 2026
This account is closed and as of August…
This account is closed and as of August 20, 2026, GoodRx is still attempting to charge my card for payment. Please stop. Thank you.
By Vernita
Response from GoodRx· Sep 1, 2026
Please give us a call, so we can look into this for you, Vernita. We'd be happy to assist! We can be reached at 855-268-2822, Monday through Sunday from 6am to 9pm CT.

GoodRxReviews of goodrx.com

Rating distribution

What customers rate

About GoodRx

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GoodRxReviews of goodrx.com

Rating distribution

What customers rate

GoodRx reviews

Approved for Wegovy but never mailed

I’ve been trying to cancel

App listed free, after using compaion actual charge was $13.

SCAM

Had 6 different PA's take my…

I cancelled my subscription multiple…

Very bad customer service

This account is closed and as of August…

About GoodRx

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

GoodRx reviews

Approved for Wegovy but never mailed

I’ve been trying to cancel

App listed free, after using compaion actual charge was $13.

SCAM

Had 6 different PA's take my…

I cancelled my subscription multiple…

Very bad customer service

This account is closed and as of August…