I didn’t proof read my information and…
I didn’t proof read my information and made a mistake not catching it until after. They took care of the issue in a professional manner.
By Michael
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find savings
GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 2,950 reviews with 5 stars · Clear filters
I didn’t proof read my information and made a mistake not catching it until after. They took care of the issue in a professional manner.
By Michael
Excellent Customer Service always helpful and curtious and service at the pharmacy is also great always get you the best price possible. Great job keep up the good work.
By Benny V.
Very pleasant help. Fast and efficient to transfer my many prescriptions to another pharmacy. The cost is awesome as I dont have insurance at the moment, which really helps my budget.
By Megan M.
I felt like I was doing a commercial. I was the cynical customer looking for "the catch." There was none! The person on the phone, Jacob, gave was very professional and gave me very succinct directions how to use GoodRx. A friend recommended this to me when I lost my insurance, and I am so glad I took her advice. For my prescription, I paid less than my normal copay. It's almost too good to be true. Thanks GoodRx. I'm not sure how I would have paid for my prescriptions without you. It's not a position I'm normally in.
By Gerald Cyza-Szczepanski S.
The service was excellent resolved issue only one call
By Al D.
Alexa was awesome helped me transfer my prescription, and walked me through setting up my online account so I can have access to my card. Customer service such as this is really hard to find these days.
By Stacy M.
GoodRx has saved me sooo much Money cause I don't have a Prescription Plan and I'm on a fixed income...Very Thankful 🤗
By Diane R.
The GoodRx representative was very knowledgeable and helpful. I had to call because the pharmacy wasn’t giving me my discount. The representative called the pharmacy for me and then called me back with what transpired. I didn’t have to do anything. It was wonderful.
By Doloras W.