Great Customer Service!
Yeseniya addressed my issues and answered my questions. Good customer service. She was very friendly and professional!! Thank you! I really appreciate it!
By Margo Tracy N.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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Yeseniya addressed my issues and answered my questions. Good customer service. She was very friendly and professional!! Thank you! I really appreciate it!
By Margo Tracy N.
I would like to thanks Jacob for a outstanding job in his service. I was able to transfer my perception from one place to another in just 3 hrs, and then received a call about the transfer to confirm it. Great job Jacob love working with you sir. Sincerely Mr.Gray
By Mr. G.
The ease with which the agent facilitated adding my family members.
By Tonya R.
I am a new customer and so I called and talked to a representative. She was awesome in transferring my perscriptions to a new pharmacy that excepts the GoldRX near me.
By Carol B.
GoodRx has been nothing short of excellent as a prescription plan. Their customer service is excellent and very helpful to its members. The savings on your prescriptions are excellent. For instance, I pay $5.67 for a medication that cost me $15 under a discount with my previous prescription under my medical insurance at my place of employment. The savings are amazing and the membership is only $5.99 a month. I recently had 2 new prescriptions added on to what I take daily and I pay less than what I paid for my previous 2 prescriptions, monthly premium included.
By Francis X.
I called to find out when my Gold GoodRX card would arrive and was greeted by a polite recording by the founder and, after a short time on hold, spoke to a very polite and clearly understandable support person who quickly and comprehensively answered my question. Best support experience I have had in a long time.
By Fred T.
I used this great service from GoodRx for the first time, I did not think it would work and it did work! My medicine costs 120 dollars and with the discount coupon I only paid 17 dollars. I love GoodRX!!!!
By Claudia
Excellent phone presence; quick and crisp answers to my questions with almost no pauses or wait time to receive answers. Great service and refreshing to be supported by phone in such an efficient and professional manor.
By Chuck