great customer service
I received great customer service, very efficient & considerate.
By Zak Y.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 2,950 reviews with 5 stars · Clear filters
I received great customer service, very efficient & considerate.
By Zak Y.
Kindness on a hard day Reuben took my getting overcharged seriously and immediately sprang into action. This lion hearted gent spoke with the extremely rude CVS pharmacy people and gave me an actionable plan. His concern was for me and my issues. I felt listened to and was provided a white glove experience. This is yet another world class experience with GoodRx
By Hope B.
Lost my Insurance Where I worked. During this time I lost my Med Coverage... Thus had to look for a place to find the Meds that I would Be needing During my time In the Hospital and time off Work Thus I Found GOODRX GOLD And it has saved me a lot of money up to this time and the Rest of my LIFE. GOOD RX Has saved my Life to A Degree Being able to Abtaining the drugs I needed at a great Price. I Believe that you won't be Disappointed, I Wasn't im using them still. Thank You GoodRx. Larry L
By Larry L.
The woman was very professional and kind was very responsive with my needs will tell friends and family to use app.
By Nate G.
I would recommend good RX gold to anybody. Recently I unexpectedly lost my health insurance and had no more medical coverage for my prescriptions. I suffer from milner illness and it really got me depressed to the point I was in a bad place in my head. Then I looked into good RX gold decided to try it. When I got to the pharmacy it wouldn't work. I called GoodRx gold and in a very short time I was told by the automated system that they want me to talk to a human being. I bet I wasn't on that automated system 30 seconds. Because I really hate those automated systems period not only did the young lady straighten out the problem with my temporary GoodRx gold card on my phone she had me call her back to make sure I got the prescriptions as I was supposed to she also give me another 90-day free trial upon my first 30-day free trial due to the fact I had a problem. I would recommend GoodRx to anybody period and everybody. Because you can't get your prescriptions cheaper with insurance. I know I would be spending more for my prescriptions if I just paid my insurance copay instead of looking into GoodRx gold. One of the happiest days of my life. God bless , and keep up the good work.
By Larry C.
Good RX has saved me thousands of dollars I love it going to pick up perscripitions is a such a relief . I use Good RX all the time don't even have to use my drug CO that I pay for ,but can't drop because SocialSecurty will fine you we are giving money to Prarm CO for nothing I will be going to my State Rep about this Thank you Good RX Arleen
By ARLEEN B.
I was very pleased to speak with such a knowledgeable representative when I had a question about my Good Rx Gold card. She was so pleasant and she assisted me with getting everything I needed squared away. I wish all companies had the kind of service representatives Good Rx have. A kind word goes along way. Thank you Good Rx
By san
Went to Walmart to get my medicine just for them to say they don't take Good Rx they wanted $ 15.00 each for mine and my husband's medicine. CALLED Good Rx and had Sabrina help me she switched my medicine over to Smiths and called to let me know they received it and it would be ready for us to pick up in about an hour I paid 8.86 for mine and husband's medications..Great big thank you to Good Rx and Sabrina..
By Donest D.