The discount was helpful
The discount was helpful
By donna
Response from GoodRx· Sep 16, 2026
Thanks for letting us help you save, Donna!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find savings
GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 193 reviews with 4 stars · Clear filters
The discount was helpful
By donna
Response from GoodRx· Sep 16, 2026
Thanks for letting us help you save, Donna!
I’ve been satisfied with their service, until I experienced abdominal pain. I tried to contact the provider through the texting service and nobody answered back to me. I was very disappointed about that.
By Anna
Response from GoodRx· Sep 16, 2026
We're sorry to hear that, Anna! If you ever need assistance, please give us a call at 855-526-3318. We're available Monday through Sunday from 7am to 8pm CT and would be happy to help!
Overall good experience with GLP1. However they should have recommended higher dosage earlier in the process. Too much money with no results for the first few months. I’m not fond of always dealing with a bot, too different to speak with a human.
By ChristineO
Response from GoodRx· Sep 19, 2026
We appreciate your feedback, and will share it internally; thanks Christine!
Great service but nobody's perfect.
By Steve R.
Response from GoodRx· Sep 19, 2026
We appreciate your review, Steve!
It works for me.
By Shery
Response from GoodRx· Sep 14, 2026
Thanks for giving your feedback, Shery!
GOOD SUPPORT HOWEVER SHIPMENTS CONTINUALLY LATE.
By Richard G.
Response from GoodRx· Sep 10, 2026
Thank you for your honest feedback! We are always looking to improve our services and will share this information internally.
My GoodRX experience has been great, however my experience with Lilly direct has not been as great. They do not properly label their shipments as needing refrigeration and their shipment company, UPS, failed to deliver the medicine to my house. Instead, they delivered it to a drop off location who left the medicine in a HOT warehouse because they did not know it needed refrigeration. I have since to pick up my medication at my local pharmacy instead
By Korey
Response from GoodRx· Sep 15, 2026
We're sorry to hear about your negative experience, Korey. We're glad you found something that worked for you!
Everything is good and bad, but if you had mentioned the prices at the beginning, it would have been better if you hadn't continued until the end.
By Houshang
Response from GoodRx· Sep 10, 2026
Thank you for your honest feedback! We are always looking to improve our services and will share this information internally.