Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
795 reviews
GoldStar Trust CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Enjoyable and easy experience I will invest again in the future.
By Thom H.
Response from GoldStar Trust Company· Jun 6, 2022
Thank you so much for your recent review. We look forward to assisting you in the future. GoldStar Trust Company
So far so good. It has only been a few months but everyone is nice and they have answered my questions. Very professional.
By Nadyne
Response from GoldStar Trust Company· Jun 6, 2022
We strive to provide excellent service to our clients. Thank you for your review. GoldStar Trust Company
Fine so far? They have been answering the phone? That is big these days.
By kevin
Response from GoldStar Trust Company· Jun 6, 2022
Thank you for taking time to leave a review. If you have any questions, we are happy to assist you. GoldStar Trust Company
I hope that my choice to transfer my 401K to gold will at least remain stable. My 401k was losing 1k and more every week for months. My Roth IRA is more stable, I plan to keep it. I hope to buy more gold whenever I can.
By Rainer S.
Response from GoldStar Trust Company· Jun 6, 2022
We are happy we were able to assist you opening an account with GoldStar. Thank you for taking the time to leave this review. GoldStar Trust Company
I've recently opened two Goldstar Trust IRA's and the process was extremely simple! Matt Nitschke has been so helpful and always ready to answer my every question. Transferring funds from an outside IRA to Goldstar was also easy and the process went quickly. I'm happy Goldstar Trust offers self-directed IRA's!
By customer
Response from GoldStar Trust Company· Jun 6, 2022
We are so glad that we were able to assist you with opening your accounts and transferring the funds into GoldStar. If you have any questions, we are happy to assist you. GoldStar Trust Company
Knowledgeable and very helpful. Everything went very smoothly. I would recommend GoldStar Trust to anyone.
By Marie
Response from GoldStar Trust Company· May 23, 2022
We appreciate the five stars! Thank you for rating GoldStar Trust Company and have a great day.
The transfer process was easy and everyone has been so kind and helpful.
By customer
Response from GoldStar Trust Company· May 23, 2022
We are delighted we made your experience a positive one.
Easy, fast process.
By Susan B.
Response from GoldStar Trust Company· May 23, 2022
We appreciate the lovely feedback of GoldStar Trust Company. Thank you and have a great day!
