Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
795 reviews
GoldStar Trust CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
I appreciate the great and experienced help I received.
By customer J.
Response from GoldStar Trust Company· Jul 13, 2022
Thank you for your recent review. We are happy we were able to assist you. GoldStar Trust Company
Everyone was very helpful in explaining the process of putting existing Ira’s into gold Ira’s…
By S H.
Response from GoldStar Trust Company· Jul 11, 2022
We appreciate your review. If you ever have any questions, please contact us and we are happy to assist you. GoldStar Trust Company
I had no negative experience and they seemed to be prompt in their response to steps required.
By Rick K.
Response from GoldStar Trust Company· Jul 11, 2022
Thank you for your recent review. We are happy we were able to assist you with opening an account with GoldStar. GoldStar Trust Company
Everything went smoothly. All my questions were answered in a timely manner. One evening I called right before they were about to close, and the girl I spoke to still took her time to get me the information I needed.
By Karen Moser C.
Response from GoldStar Trust Company· Jul 7, 2022
Thank you for your review. We are glad we were able to answer your questions. If you ever have questions, please contact us and we are happy to assist you. GoldStar Trust Company
GoldStar Trusty Co. Immediately open my account and I was able to see the transaction. Thank you!!
By customer
Response from GoldStar Trust Company· Jul 7, 2022
Thank you for your recent review. We are glad we were able to assist you with opening your account. GoldStar Trust Company
Still in process.
By customer
I have had investments with Goldstar for well over 7 years. They are very responsive and professional
By customer
Response from GoldStar Trust Company· Jun 30, 2022
We appreciate your trust and loyalty and look forward to continuing to provide you with the best service possible. GoldStar Trust Company
Customer service was very helpful when setting up my account.
By Kerry J.
Response from GoldStar Trust Company· Jun 30, 2022
Dear Kerry, We appreciate your feedback. Customer Service is a top priority and we are glad we were able to help! - GoldStar Trust Company
