Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
795 reviews
GoldStar Trust CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Thank you for providing a seamless transition for my Roth IRA.
By Dave
Response from GoldStar Trust Company· Aug 12, 2022
Thank you so much for taking the time to share your feedback with our team at GoldStar Trust Company. It's great to know that we continue to provide our customers with everything they need.
I appreciate the way the calls were handled. They came across as helpful, respectful, knowledgeable, and they gave me the space I needed to make my decision. I do appreciate some information emailed to me as it did help fill in the gaps for me to better understand what a transfer to gold would entail. They also answered my questions and made me feel comfortable and helped to allay my fears. Thank you, Shirley Beemer
By customer
Response from GoldStar Trust Company· Aug 12, 2022
We're always happy to hear appreciation from our customers. We look forward to assisting you again soon at GoldStar Trust Company.
Superb customer support!
By Jan S.
Response from GoldStar Trust Company· Aug 11, 2022
We appreciate your kind feedback of GoldStar Trust Company and thank you for taking the time to leave us a review.
An overall great company.
By JM
Response from GoldStar Trust Company· Aug 9, 2022
Thank you for the 5 stars. As a valued client, we look forward to taking care of your needs in the future.
Wanted to do a rollover and Goldstar was on the ball with the paperwork and the procedure was quick and painless! BOOM!
By Barry H.
Response from GoldStar Trust Company· Aug 8, 2022
We appreciate the five stars! Thank you for rating GoldStar Trust Company and have a great day.
The transaction went smooth without any hickcups. I was impressed with the electronic paperwork security and the responsiveness of the Goldstar representatives.
By LL W.
Response from GoldStar Trust Company· Aug 5, 2022
Thank you for your five star review. The GoldStar Trust Company team is delighted we could serve you so well.
I am not sure I have completed everything that is required. I am 90 yeas old, and not too good with computer operation. Thanks for any help you can give me. My phone number is: 724-459-5944. Thank you.
By Charles W.
Response from GoldStar Trust Company· Aug 5, 2022
We appreciate the five stars! Thank you for rating GoldStar Trust Company and have a great day. A representative will be reaching out shortly. Thank you,
Flawless. Great experience
By Karolyn R.
Response from GoldStar Trust Company· Aug 3, 2022
Thank you for your five star review. The GoldStar Trust Company team is delighted we could serve you.
