Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
795 reviews
GoldStar Trust CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Great customer service. Help was there when I had questions. Would definitely recommend GoldStar to friends. Only issue was the extended time I had to wait to get a representative on the phone.
By Joy R.
Response from GoldStar Trust Company· Nov 2, 2022
Thank you for the 5 stars! We appreciate you.
Very easy transition and professional.
By customer
Response from GoldStar Trust Company· Nov 2, 2022
Thank you! We appreciate you taking the time to complete the review.
Customer service is professional, kind and always answers my many questions without attitude.
By Melissa B.
Response from GoldStar Trust Company· Nov 2, 2022
Thank you for the 5 stars! Look forward to servicing your account.
Fast response and help over the phone. Ease of following documentation.
By Amy D.
Response from GoldStar Trust Company· Nov 2, 2022
Thank you for the 5 stars! We appreciate you.
Very professional and informative.
By customer
Response from GoldStar Trust Company· Oct 25, 2022
Thank you for the review! We love helping our clients.
Carly awesome.
By customer
Response from GoldStar Trust Company· Oct 25, 2022
Thank you for the 5 stars! We appreciate you.
They guided me through the process and it went very smoothly.
By customer
Response from GoldStar Trust Company· Oct 24, 2022
Thank you for the 5 stars. As a valued client, we look forward to taking care of your needs in the future.
Gold line was helpful and patient throughout the process to set up an IRA account. My rep Matt was always available and willing to answer any questions. Thank you.
By Michael H.
Response from GoldStar Trust Company· Oct 24, 2022
Thank you for submitting a review! As a valued client, we look forward to taking care of your needs in the future.
