Helpful employees
Helpful employees. Easy to communicate.
By W. S.
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Helpful employees. Easy to communicate.
By W. S.
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Everyone i communicated with was exceptionally polite and helpful during the onboarding process.
By Dear C.
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Jake and Tracey walked me through everything…patiently
By Karen S.
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Answered every question I had in a reasonable time and knew every answer
By Clarke
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Sonya was helpful in navigating through the process of signing in and establishing access to my account.
By Norman N.
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Attentive Customer service - answered questions and made the switch easy.
By Patty F.
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
The staff made the whole process easy to do. Well informed and very friendly.
By customer
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!
Easy of roll over.
By customer
Response from GoldStar Trust Company· Dec 15, 2022
Thank you for submitting a review!