Customer Service Representative…
Customer Service Representative Identified a problem with my application, contacted me immediately and corrected my error and got my application back on track. Great experience!!! AAA+++
By Bob G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Customer Service Representative Identified a problem with my application, contacted me immediately and corrected my error and got my application back on track. Great experience!!! AAA+++
By Bob G.
Easy uncomplicated process to convert my IRA.
By Kay P.
On two separate occasions, I have spoken with Dora and with Carlie to obtain information regarding my account. In each case, these ladies were extremely professional and cordial. They were both highly intelligent and knowledgeable. They were excellent representatives of your company....NL
By Nancy L.
Fast response. All the data I needed. Thanks.
By customer
A lot of forms to get done. Andrew was easy to deal with. Hopefully the transactions will be smooth.
By customerRob R.
Prompt service! Exceptional customer service that answered all my questions!! Thank you!
By M F.
Response from GoldStar Trust Company· Mar 22, 2023
Thank you for your review!
Great staff to work with...felt like they cared.
By William J.
Response from GoldStar Trust Company· Mar 22, 2023
Thank you for your review!
The staff was with me every step of the way to get started with my account and IRA. Very patient and efficient.
By customer
Response from GoldStar Trust Company· Mar 22, 2023
Thank you for your review!