Highly recommend
Very easy and friendly company to work with. They answer any and all questions you may have and are professional in doing so. Highly recommended!
By James G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Very easy and friendly company to work with. They answer any and all questions you may have and are professional in doing so. Highly recommended!
By James G.
Everyone was wonderful to work with, and setting up the account was very easy. Great customer service I highly recommend them.
By MD
I appreciated the follow-up phone call to move things along. I also liked that after the phone call, things moved! Good customer service!
By Judy G.
Angela was very helpful. I am new to GoldStar and she took the time to help me better understand the process and my next steps.
By customer
My calls and questions were answered quickly and patiently every time I called which was a lot. Very professional service and kind people answering the phone.
By Robert
The paper work is a bit overwhelming however when I called with a couple of questions they were extremely helpful.
By Guy
Answered all the questions. This was easy to do
By Anthony
Brock, Lana, and Sean were so helpful assisting me in getting my IRA transferred over to Gold Star. They made the process simple and easy for me. I have no experience investing in precious metals, however they have walked me through the process and have been patient with me when answering my endless questions.
By KP