Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
795 reviews
GoldStar Trust CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Shaun was professional and courteous. At times, I felt, patronizing. However, he guided me through the process and I am comfortable with my purchases.
By Terri O.
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review.
Great experience but still haven’t got email from anybody about my transaction
By Donovan B.
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review.
Transferred the paper assets to physical coins with Goldstar Trust Company.
By Richard
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review!
Every contact was helpful, courteous, and professional throughout the process. Follow up has been great too.
By customer
Response from GoldStar Trust Company· Jan 18, 2024
Great! Thank you for the review.
Ease of use and the staff has been great to work with. They kept up with me while waiting on my check to arrive.
By customer
Genesis has handled the intermediate paperwork between us and GoldStar. At this point, we have a paid-up account with GoldStar with no bobbles at all. We are pleased so far!
By Bruce
Awesome group of people! Very helpful and kept me updated on everything! Would recommend everyone to check them out!
By Mari
great service we try out diverse our investment we got a lot help from our IRA transfer REP. TINA Pemintel to get our process smooth without have to go to finance advisor
By customerSon T.
