Excellent work
Excellent work. Enjoyed working with rep Robin Deeter and feel prepared for 2024
By Robert D.
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Excellent work. Enjoyed working with rep Robin Deeter and feel prepared for 2024
By Robert D.
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review.
Very helpful and easy process
By Steve A.
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review.
Sam was very thorough in explaining the options and helping set up my account. I appreciated his informative and positive approach.
By A & S T.
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review.
Each and every rep I spoke with on the phone was very professional and knowledgeable. Of course, no one knows everything, not even me, so when an issue arose that needed elevation, I was always referred to specialist in that area.
By Edward J P.
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review.
Kind patient helper when I called.
By customer
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review.
they are very customer focused. They are quick to answer questions and respond to any issues.
By Tom
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review.
Everyone was helpful all along the process.
By customer
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review.
Your employees answering phone calls are always helpful and knowledgeable, plus the wait times are usually short.
By Steven S.
Response from GoldStar Trust Company· Jan 18, 2024
Thank you for the review.