Job well done
Job well done. Process was easy and clear everyone involved was very professional 👍
By Robert R.
Response from GoldStar Trust Company· Feb 6, 2024
Thank you for the review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Job well done. Process was easy and clear everyone involved was very professional 👍
By Robert R.
Response from GoldStar Trust Company· Feb 6, 2024
Thank you for the review!
Everything went smoothly,
By Tomasz
Response from GoldStar Trust Company· Feb 6, 2024
Thank you for the review!
Quick process once I cleared hurdles from my financial partner Etrade.
By Lauren P.
Response from GoldStar Trust Company· Jan 26, 2024
Thank you for the review!
I had questions. Each one was answered and the transfer to those who knew went smoothly. Fully funded account as soon as funds from rollover placed makes me smile.
By Richard
Response from GoldStar Trust Company· Jan 25, 2024
Thank you for the review!
Representative was very helpful.
By customer
Response from GoldStar Trust Company· Jan 25, 2024
A member of management will be reaching out today. Thank you.
I talked with James from Birchgold. Always called when said he would and I would receive a text informing me he would call. I really liked how he explained to me the process and the metals I invested in. I admit I was real hesitant at first with the whole process. But after talking with James the transfer went very smooth for my gold IRA. I feel like I’m in good hands and they will be there for me if I have questions. I also was impressed how fast the paperwork was sent via DocuSign. Everything went smooth.
By Claudiacustomer
Response from GoldStar Trust Company· Jan 25, 2024
Thank you for the review!
Honest Helpfule Constructive
By Campbell
Response from GoldStar Trust Company· Jan 25, 2024
Thank you for the review!
Knowledgeable and friendly employees. Great communication and updates which I very much appreciate
By Tammy B.
Response from GoldStar Trust Company· Jan 25, 2024
Thank you for the review!