The process was handled quickly and…
The process was handled quickly and efficiently, with timely feedback and communications.
By customer
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
The process was handled quickly and efficiently, with timely feedback and communications.
By customer
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
was very easy to set up thru e-mail and just a couple phone calls.
By Kirk
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Goldstar was impressive in all areas critical to helping me set up my Self-directed IRA. Responsive, great follow-up, and walked me through any questions I had. From account creation to full funding was only 4 days! Andrew Gonzales was my contact person. Kudos to him.
By Ernest
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
The representatives I dealt with were all very helpful and informative. Although there was initially a delay in my transfer, they reached out right away and we resolved the minor issue very easily. My transactions were completed efficiently and quickly shortly after.
By Aidan
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Just signed in to our account and all went smoothly. Look forward to future communications .
By Robert R.
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Excellent communications. I got all my questions answered and their instructions to complete the rollover were clear and complete. Highly recommended.
By Paul S.
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
This was a smooth transition with no room for confusion or feelings of unknown. It
By Ryan
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Quick, patient, knowledgable, response to all questions.
By customerDonna R.
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!