They are fantastic
They are fantastic. The whole process was fast and smooth. They kept me updated throughout. Always there to answer any questions I had. I have been recommending them to my family & friends.
By Tim S.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
They are fantastic. The whole process was fast and smooth. They kept me updated throughout. Always there to answer any questions I had. I have been recommending them to my family & friends.
By Tim S.
You willing to answer Question and not dismiss what was asked. You listened where others just did what they wanted without explaining.
By customer
Impeccable service. 1 call & they took care of everything.
By Charles D.
All of the new account people were very helpful, especially Marisa. So friendly and patient.
By Jane
Very helpful and explained everything
By customer
Response from GoldStar Trust Company· Feb 28, 2024
Thank you for the review!
Very professional
By customer
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Process of transferring from an IRA to a gold IRA was simple and the team helped me with every step.
By customer
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
I've made several calls to GoldStar Trust Company to set up my Traditional IRA. They have been very helpful and patiently helped me navigate the process. (Just what you might expect from a small town in Texas.)
By Elizabeth K.
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!