Patiently explained
We were looking to diversify but not familiar with buying precious metals. The team was patient and answered all our questions
By Jill
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the kind review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
We were looking to diversify but not familiar with buying precious metals. The team was patient and answered all our questions
By Jill
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the kind review!
Oliver and team made the roll over of my 403B very easy. They were very helpful!
By joan S.
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review!
My questions were answered and the professional guidance o your team was greatly appreciated.
By customer
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review!
Appreciate the ease in which the IRA account was established and communication for answering all questions. Services were prompt and complete.
By Cliff
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review!
Great experience! Knowledge people, kind, and courteous!
By Mikki G.
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review!
Sean's professionalism and knowledge. His customer orientation was apparent. Great job!
By Ron Z.
Response from GoldStar Trust Company· Jun 24, 2024
Thank you for the review!
I found that everyone was honest, helpful and provided great feedback on my needs. Communication was good and I felt like I made the correct choices.
By Peter
Response from GoldStar Trust Company· Jun 24, 2024
Thank you for the review!
I was a bit nervous making this transition as I expected it to be really complicated however the process of transferring a regular 401K to a Precious Metals was relatively seamless and didn't take very long.
By Jana
Response from GoldStar Trust Company· Jun 24, 2024
We appreciate the review!