great customer service
great customer service, Cassie Back !!
By customer
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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great customer service, Cassie Back !!
By customer
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
The representative was knowledgeable and explained things well.
By Betty W.
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
I’m a new client and so far everything went exactly as promised. Genesis Gold Group recommended you to me. I trust them and anyone they recommend.
By Douglas C.
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
Professional and fast
By customer
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
My experience has been top notch, they help me make an effortless exchange. Kept me informed, and really helped me prepare for retirement. Looking forward to doing business in the future. Great People
By Richard P.
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
Present market conditions and Swiss America's advertisement (as many other from competing firms) to convert Traditional 401K to precious metal IRA motivated me to return to Mr Randy Huron, who I have done business business in the past, to do just that. He introduced me to Ms Kelly Marinello and knew I could entrust them both to effect this conversion in my behalf. They seem well-versed in serving me in my endeavor to secure a rewarding precious metal investments and have always been available to address my questions and concerns without reservation and keep up to date with proceedings.
By Mondo S.
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
Very professional and knowledgeable. So far I’ve received multiple updates as we progress through the process. Highly recommend.
By customer
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!
Everything was much easier than I expected. I was always able to contact someone when I had a question during the process. I now feel at peace with my investment!
By Leslie D.
Response from GoldStar Trust Company· Aug 26, 2024
Thank you for the review!