Replaced My Damaged Poster
Update: I contacted customer service. I sent them photos of the issues. Three days later, I have a perfect poster print. Great customer service. I was really excited to receive my framed poster. It was covered with white shavings of some kind. Tons. I tried to get them off. There’s several on the inside which look bad on a black background. The poster has an obvious crinkle in it. They put the poster in upside down so the part to hang it is on the bottom.
By Julie T.
Response from Gold & Crown· Oct 2, 2026
Hi Julie, We’re glad our customer service team could help resolve the issues with your poster and deliver a perfect replacement within three days. Thank you for giving us the opportunity to put things right. It means a lot to know the final result and support made a difference. Warm regards, The Gold & Crown Team




